Terms and Conditions
PRODUCTS AND PRICING
• MILNER STUDIOS product prices and offers include GST (excluding gift vouchers)
• Prices are subject to change without notice. Online pricing may differ from other studio prices
• We reserve the right to correct any publishing errors as they are identified
If you are experiencing online difficulties with selecting your images or ordering, please contact us by phone on 0430 425 866 or email firstname.lastname@example.org and we will assist you
NO RETURNS AVAILABLE FOR DIGITAL DOWNLOADS
Due to the nature of digital products, there is a strict NO RETURN policy for our digital products. No digital product shall be able to be returned for a like item or for a cash refund. Please ensure to select carefully
ORDER PROCESSING AND DISPATCH
Orders normally require 1-4 weeks to complete depending on products ordered.
MILNER STUDIOS accepts payment via Credit Card, Stripe, Paypal, Bank Deposit, or Credit Card over the Phone options
Options vary depending on product. You may have the option to have your order delivered by Australia Post or Studio Collection. Please email us at email@example.com for a quote for overseas destinations or other options
PHYSICAL PRODUCT DAMAGES
If your prints are damaged in transit by Australia Post or other Couriers, please return the damaged prints to us in the original wrapping - we will replace them at no charge to you
INTELLECTUAL PROPERTY AND COPYRIGHT
Images captured by MILNER STUDIOS are protected by copyright and intellectual property laws, except as expressly permitted by these terms and conditions and as permitted by law. All other rights are reserved to MILNER STUDIOS, and images may not be used in any other way or purpsoes. The images contain valuable intellectual property including trademarks of MILNER STUDIOS and other parties.
DIGITAL DOWNLOAD POLICY
MILNER STUDIOS offers digital download photographs which you are entitled to purchase and view provided that you agree to these Terms and Conditions before making your purchase. MILNER STUDIOS provides these file downloads for your personal private and domestic use only. You may not re-sell, distribute, transfer or sub-license any right or license the MILNER STUDIOS image files or prints. Please note that to download your files you will need sufficient technical equipment, connectivity and bandwidth. Before purchasing, we recommend, and you are responsible for, ensuring you have the equipment, connectivity and bandwidth to download the files properly. You can e-mail us at firstname.lastname@example.org if you are unsure of the requirements to download successfully. You are solely responsible for retaining your permanent copy of the digital downloads. If the download files you purchase does not download and/or play correctly, please contact us at email@example.com. Once you have successfully downloaded a copy of your files, we cannot replace it in the event that you are unable to open it or if the file becomes damaged or corrupted, or your computer crashes or is lost, damaged or stolen. Downloads of purchased images can be accessed as soon as payment has been confirmed. To download your item(s), click the download link next to the item name.
COLLECTION OF PERSONAL INFORMATION
MILNER STUDIOS is committed to the protection of personal information. We understands that visitors and users of this website are concerned about their privacy, and the confidentiality and security of any information that is provided. Some information is automatically collected whenever anybody accesses this website. Additional information may be voluntarily supplied through online forms and email for specific services and fulfilling of services. MILNER STUDIOS will only use such information collected for the purpose for which it was supplied and such information will not be disclosed to any third party unless required by law. When you visit this website our Internet Service Provider's standard web logs record anonymous information for statistical purposes only, including: date and time of your visit to the site, pages you accessed, type of browser you are using, referring site and Internet address of the server accessing our site.
CREDIT CARD SECURITY
Our website uses a secure 256-bit encrypted connection. All your credit-card details are sent directly to the e-commerce facility, and are not kept by MILNER STUDIOS.